There’s also a mobile version that’s placed on a USB stick (or stick), which makes this an efficient option for those that travel.

As long as a licensed version of TeamViewer is installed on the Tech’s desktop, they can easily access other desktops during customer support situations (and more). Additionally, it provides a convenient “Status” display that helps your team locate and communicate with each other independently.īest of all, TeamViewer can remotely access any machine, as it doesn’t need to be installed on a workstation other than that of the Technician. TeamViewer makes sharing demonstrations, presentations, and training videos quick and simple. TeamViewer even provides a mobile app that is added to USB sticks or disks, making life much more convenient and efficient for travelers. TeamViewer is compatible with Mac, Windows, Linux- and even iPhone devices. RDP is wonderful for administrators, as they can easily publish remote-access-related resources (like session-based desktop, virtual desktop, and RemoteApp programs). Users can even configure their remote desktops to remain “awake”, ensuring that the machine is always ready for a remote connection. Microsoft RDP also offers access to files housed on a remote machine, enabling effortless document printing/sharing- no matter where the user is in relation to the computer they’re accessing remotely. The addition of these keys lets individuals use keyboard shortcuts, just like they would on a normal desktop keyboard. Microsoft RDP allows users to access remote devices from a desktop computer, or by downloading the RDP app on their iOS/Android device.įor users operating RDP on mobile, the app provides distinct keys allowing modifiers such as “alt”, “control”, and “option”.

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